Encounter maps show how the user interacts with service - this helped identify pain & pleasure points visually and on a time line ^^
Closed card sorting for a gift micro site design ^^
Working out problems and ideas through sketching ^^
Sketching ideas and flow with annotations for an app project ^^
A position matrix with product criteria helps to find patterns and reveals what elements to move forward with based on risk vs impact ^^
The storyboard process helps visualize our Atlanta Service Jam team's concept ^^
In-depth note taking and basic wireframing for micro site design ^^
Sketching user flow and log in/check out page for micro site design ^^
Sketching gamification ideas for Beyond U responsive mobile site ^^
Creating basic Balsamiq wireframes from sketches for a client's developers ^^
Sketching wireframe ideas for Fabulous Fox application ^^
Wireframe user testing for Fabulous Fox application (at the Fabulous Fox!) ^^